Resettlement Associate Job at UNHCR in Kenya

Apply for Resettlement Associate Job at UNHCR in Kenya

Resettlement Associate Job at UNHCR in Kenya

Resettlement Associate Job at UNHCR in Kenya

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Diplomat 4

Hardship Level

E (most hardship)

Family Type

Non Family with Residential Location

Diplomat 5

Family Type

Non Family with Residential Location

Residential location (if applicable)

Nairobi (CO), Kenya



Staff Member / Affiliate Type

General Service

Reason Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

June 7, 2023

Standard Job Description

Resettlement Associate Organizational Setting and Work Relationships A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office.

Under supervision, the incumbent’s primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement countries, IOM and NGOs, a continuous support to resettlement operations by ensuring that resettlement polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies.

The incumbent takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role of the Resettlement Associate may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organisational objectives and priorities. All UNHCR staff members are accountable to perform their duties as reflected in their job description.

They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties – Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required.

– Where applicable, review and assess special resettlement cases and prepares individual submissions for presentation to resettlement countries; keep offices informed on the status of special resettlement cases; liaise with offices on case processing and provide advice as required.

– Comply with UNHCR¿s standard operating procedures on resettlement, ensuring timely action on cases.

– Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern (PoC) being considered for resettlement; ensure that records on individual cases are kept up-to-date.

– Provide PoC and partners with up-to-date and accurate information on UNHCR¿s resettlement policies and procedures

. – Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice

. – Manage, maintain and update proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.

– Coordinate travel and departure arrangements for refugees accepted for resettlement.

– Organize logistical support for governments undertaking resettlement missions. – Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.

– Assist with preparing a strategy and budget for resettlement activities and monitoring expenditures.

– Provide administrative support for resettlement-related training activities. – Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. – Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance). – Recommend cases that are eligible for resettlement consideration. – Provide counselling to PoC.

– Perform other related duties as required.

Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses International Law; International Relations; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified Desirable Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations.

Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).

Functional Skills CO-Cross-cultural communication PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures (Functional Skills marked with an asterisk* are essential) Language

Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level.

The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Required languages (expected Overall ability is at least B2 level):


Desired languages


Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:

Kakuma refugee camp and Kalobeyei Settlement are host to over 200,000 refugees of various nationalities. In September 2017, the Protection Unit in Kakuma was restructured paving way for the establishment of a Durable Solutions Unit which consists of Resettlement,

Voluntary Repatriation and Complementary Pathways. Following the increase in resettlement quotas to USA in 2021 and gradual resumption of resettlement processing for other resettlement countries, a significant number of resettlement referrals are to be submitted in order to assist the Office in Kakuma to meet the increased resettlement targets. The incumbent will be positioned within the Resettlement/Complementary Pathways unit and will be reporting to the RST/CP Officer.

The incumbant of this position will be expected to conduct resettlement interviews and draft RRFs for onward review, as per set targets (3 interviews and RRFs per week). Essential qualifications: ‘ University degree in relevant area (e.g. international law/refugee law, political science, social science etc.); ‘ Minimum of three years ‘work experience in relevant field (e.g. assisting refugees in a resettlement context, case advocacy, assisting with family reunification, identifying resettlement needs etc.); ‘ Knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness; ‘

Knowledge of UNHCR guidelines on refugee status determination / resettlement; ‘ Previous professional experience working as a resettlement caseworker or RSD caseworker dealing with complex cases; ‘ Excellent interviewing and counselling skills as demonstrated in previous assignments; ‘ Excellent drafting and written skills in English, very strong attention to detail, very strong analytical skills, as demonstrated in previous assignments; ‘ Awareness of UNHCR mandate, the importance of preventing fraud and ways to mitigate risks; ‘

Ability to assess and to identify protection risks of individuals and groups, and family reunification needs; ‘ Strong interpersonal skills and ability to work effectively inateam; ‘ Ability to work effectively in stressful situations; ‘ Excellent computer skills, in particular in MS Office applications. Desirable Qualifications & Competencies: ‘ Experience giving advice on resettlement guidelines and policy is desirable. ‘ Completion of UNHCR learning programmes or specific training relevant to functions of the position (e.g. the IPeLC).

Living and Working Conditions:

The current Security Level in the SRM Area 1A: Northern Rift Valley ( Kakuma, Lodwar ) is Moderate -3. All United Nations personnel must comply with UNDSS procedures and recommendations during their assignment to Kakuma, Kenya. Thefts and burglary are the main incidents against UN personnel. Kakuma city is a non-family duty station with a hardship classified E, its living conditions are difficult, but the social climate is calm.

The weather is hot, dry, and sunny hence no heavy clothes would be recommended. Windy storms are common during the months of December and more pronounced in January till March. UNHCR national staff can arrange their own accommodation or chose to reside in UNHCR Kakuma compound. Family members cannot reside or visit in the compound. The compound was constructed in 2001, houses were renovated several times and are in generally acceptable conditions.

All houses have basic amenities and internet is available. UNHCR compound also includes a cafeteria, a gym, and a secure running path. There is an airstrip in Kakuma with regular humanitarian flights to Nairobi by UNHAS. Nearest public airport is in Lodwar. The medical facilities in Kakuma are limited. JMS clinic is available in UNHCR compound as well as several public hospitals in Kakuma town and Kakuma camp. The yellow fever vaccine is compulsory and vaccination cards should be updated. Vaccinations against Meningococcal Meningitis and Hepatitis A and B are also recommended.

\The basic drugs are available in pharmacies, but it is recommended to bring specific prescription drugs. Kakuma camp is close to UNHCR compound, Kalobeyei settlement is half an hour drive away. There are no security restrictions on working in the camps. County authorities are located in Lodwar, some 2.5 hours away. The closest border crossing is Nadapal. Police escort is required for UNHCR missions to Lodwar and Nadapal.

Additional Qualifications



CertificationsInternational Law – Other, International Relations – Other

Work Experience

Working with Persons of Concern: Refugees

CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration

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Additional Information

Functional clearance

This position doesn’t require a functional clearance

Apply here for Resettlement Associate Job at UNHCR in Kenya

Diplomat 3

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